Terms and Conditions

Terms and Conditions, Cookies and Privacy Policy

Terms.
The following sales and delivery terms and conditions apply to all purchases / registrations from PDC-Nordic.tv.
The terms apply in the event that no other written agreements have been made between you as a buyer and PDC-Nordic.tv.

General information.
Legal name: PDC Nordic & Baltic
CVR. nr.: 36538171
Address: Roholmsvej 17, DK-2620 Albertslund
E-mailadresse: info@pdc-nordic.tv
Phone number: +45 60 54 51 80
PDC-Nordic & Baltic: Established: 2015

Payment.
On this site you can order your goods online and pay by bank transfer (prepayment is not covered by the opposition scheme), invoice from using one of the following creditcards:
– VISA/Dankort
– VISA
– VISA Electron
– Mastercard

There is no charge for using a credit card at PDC-Nordic.tv
Payment will only be deducted from the buyer's card 30 days prior to the signed event
Bank transfer must be done to The Danske Bank:
Bank Account Number (IBAN): DK7830003409336833
BIC/SWIFT: DABADKKK
Registration number: 3409
Account Number: 11643620

All prices on PDC-Nordic.tv are in euros and incl. VAT.

Delivery.
Delivery of goods from PDC-Nordic & Baltic is considered to have taken place when the consumer has participated in the purchased event.

he cancellation period expires 8 days before the day you attend the purchased event.

Repayment of the purchase amount.
If you regret your purchase, you will of course refund the amount you paid us. If you exercise your right of withdrawal, we will refund all payments received from you. We always make such a refund with the same payment method you used in the original transaction.

If you cancel your purchase, you must be notified to:

PDC-Nordic & Baltic
info@pdc-nordic.tv
Roholmsvej 17
DK-2620 Albertslund

What should I send back?
You must attach a copy of the order confirmation.

When you shop on PDC Nordic.tv, you have of course 24 months warranty. This means that you can either get the money back or discount the price, depending on the specific situation.
Obviously, the claim is justified.

How soon should I advertise?
You must advertise within a "reasonable time" after you discover the defect in the item. If you advertise within two months after the defect is discovered, the complaint will always be timely.

Complaints are sent to:
PDC-Nordic & Baltic
Roholmsvej 17
DK-2620 Albertslund

We need the following information when advertising to us:
Include an order confirmation describing the error / defect.
What do we do with your personal information (privacy policy)

In order for you to enter into an agreement with us at PDC-Nordic & Baltic, we need the following non-sensitive information:

• Name
• Address
• Phonenumber
• E-mail address

We register your personal data for the purpose of delivering the goods to you and improving your buying experience with us.

The personal data is registered with PDC-Nordic & Baltic and stored for five years according to the Accounting Act, after which the information can be deleted.

We also cooperate with a number of other companies that store and process data.

Businesses only process information on our behalf and may not use it for their own purposes and comply with applicable EU data processing law.

These data processors may have full or partial access to your data:

  • simply.com (webshop-platform). Your information is stored on Simply.com servers.
  • Mailchimp (newsletter platform). If you have consented to sign up for our newsletter, your name, email and purchase data will be stored with Mailchimp.
  • Addwish (search engine and product recommendation). If you have consented to sign up for newsletters, Addwish will have access to name and email that can improve your shopping experience in our shop
  • Trustpilot (collection of reviews). Name and email are used by Trustpilot to collect the review request. A service you can unsubscribe at any time.
  • Invoice service (EAN invoicing). When purchasing an EAN invoice, your data is transferred and stored at Fakturaservice.dk
  • Google (analysis). Google analytics tools help us understand and optimize our website. Purchase data is stored with Google.

When collecting personal information through our website, we ensure that it always happens when you give your explicit consent, so that you are informed of exactly what information is collected and why.

All PDC-Nordic & Baltic employees have access to the information recorded about you.

The data controller at PDC-Nordic & Baltic is Michael Frydendahl.

We do not store customer information encrypted (with the exception of any password). We do not transmit customer information encrypted.

As the password for your account is encrypted, we cannot provide this when contacted. You can use our "forgotten password" feature on the check-out page and create a new password.

Information provided to PDC-Nordic & Baltic is in no way passed on or sold to third parties, and we do not record any sensitive information.

You have the right to be informed what information we process about you.

If you believe the information is inaccurate, you have the right to have it corrected. In some cases, we have an obligation to delete your personal data if you request it. It can for example. be if your data is no longer needed for the purpose for which we were going to use it. You may also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at: info@PDC-Nordic.tv

Appeals.
If you want to complain about your purchase, please contact info@PDC-Nordic.tv. If we are unable to find a solution, you can file a complaint with relevant boards in the area if the conditions are met. A complaint about a product or service purchased from us can be filed with the Center for Complaints through www.forbrug.dk.
The EU Commission's online complaint portal can also be used when filing a complaint. This is particularly relevant if you are a consumer domiciled in another EU country. Complaint is filed here - http://ec.europa.eu/odr. When filing a complaint, please provide our email address: info@PDC-Nordic.tv.

Cookies.
At PDC-Nordic.tv, cookies are used to optimize the website and its functionality, thus making the visit as easy as possible for you.
You can delete cookies from your computer at any time, depending on your browser.

Children and adolescents under 18 years.
You must be 18 years of age to trade on PDC-Nordic.tv - if you are under 18 you must have the consent of your parents.

Log statistics.
We use a log statistic on PDC-Nordic.tv which means that a statistics system collects information which can give a statistical picture of how many visitors we have, where they come from and where on the website it is abandoned etc. The log statistics are used only for the purpose of optimizing PDC-Nordic.tv.

We use cookies to collect statistics that can help improve the user experience. Cookies are important for our website to display properly in your browser. By clicking on a link on PDC-Nordic.tv, you also accept our cookie policy.

General information about the use of cookies on this website.

By using this website you agree to the use of cookies at the same time.

What are cookies?
Cookies are small text files stored in your browser that allow us to see that your computer, smartphone, iPad or similar has visited this website.
These cookies have different purposes and can be used, for example, to remember preferences and keep statistics of visitors to this website.

Read more about cookies rules: CLICK HERE

Overview of the website's use of cookies.

Required cookies.
Certain types of cookies are required to deliver e.g. services that you have requested. For example, it could be a customer login.

Cookies for your preferences.
These types of cookies should ensure that you get the best possible experience from our website. Cookies remember your navigation on the page, box selections and the like. None of this information can personally identify you.

Cookies for optimization and operation.
These types of cookies are used, for example, to collect statistics about traffic to and from the website. Only to a limited extent can this data identify you as a user. However, this data is not stored or used and we do not share this data with any third party.

The data is used in connection with the use of Google Analytics, Meta Traffic or other types of analysis programs. This information goes to servers that can be located in Denmark and abroad. You can opt out of cookies from Google Analytics here: CLICK HERE

How to decline cookies.
By changing the settings in your browser, you can reject cookies on your computer. How you change the settings in your browser depends on which browser you are using. If you choose to set your browser so that you do not receive cookies, please be aware that you may miss features and the like on the website, which will not work.

How to delete your cookies.
If you have previously accepted cookies, these can also be deleted again. This is done in the settings of your web browser.

Remove in Microsoft Edge: CLICK HERE
Remove in Internet Explorer: CLICK HERE
Remove in Chrome: CLICK HERE
Remove in Mozilla: CLICK HERE
Remove in Opera: CLICK HERE
Remove in Safari: CLICK HERE
Remove in Flash cookies: CLICK HERE
Remove in Apple produkter: CLICK HERE

Kind regards
PDC-Nordic.tv
Michael Frydendahl

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